Teach your salespeople to take control of the sales process
Get their name and use it oftenService walk
Basic tips on leasing
Being a professional
Working lease returns
Think like the dealer
Split deals
Selling from stock
Gas savings close
Missed opportunities
Building rapport
Time management
Preventing buyers remorse
Negotiating skills
Assumptive close
Handling price from internet shopper
Effective demonstration
Effective walk around
Attitude
Handling the numbers
Handling the trade
Avoiding burn out
Qualifying
Effective questioning
Staying in one place
Calling their bluff
Developing the skills habits and attitudes of a professional
Getting and staying organized
Tracking your goals
Setting goals
The fundamentals of selling
Reduce sales resistance
Non-confrontational selling techniques
Making follow up calls
Contacting orphan owners